Terms of service
These Terms of Service govern your access to and use of Livora’s website and services. By using our website or placing an order, you agree to these Terms.
Online Store Terms
You must be legally capable of entering a binding agreement to use our services. You may not use our products or website for unlawful or unauthorized purposes.
Products and Information
We make reasonable efforts to display product descriptions, specifications, prices, colors, and images accurately. Actual colors and appearance may vary depending on your screen and product updates.
We may modify product information, prices, or availability without prior notice. We do not guarantee that every product will remain available.
Orders
Placing an order does not guarantee acceptance. We may decline or cancel an order because of inventory errors, incorrect pricing, suspected fraud, payment issues, shipping restrictions, or other reasonable circumstances.
If we cancel a paid order, we will refund the applicable amount to the original payment method.
Billing Information
You agree to provide current, complete, and accurate billing, payment, and shipping information. You authorize us and our payment providers to charge the selected payment method for your order.
Shipping, Returns, and Refunds
Purchases are subject to our Shipping Policy and Return and Refund Policy, which form part of these Terms.
Product Use
You are responsible for reading and following all product instructions, safety notices, age restrictions, maintenance guidance, and applicable laws.
Electric bicycles and similar products must be operated responsibly and in accordance with local traffic, helmet, age, licensing, and equipment requirements.
Third-Party Services
Our website may include services, tools, or links provided by third parties. We are not responsible for third-party websites, policies, availability, or content.
Intellectual Property
Website content—including text, graphics, branding, photographs, and design—is owned by or licensed to Livora and may not be reproduced, distributed, or commercially exploited without permission.
Prohibited Conduct
You may not interfere with website security, introduce malicious code, scrape protected content, commit fraud, impersonate another person, or use the service in violation of applicable law.
Disclaimer of Warranties
To the fullest extent permitted by law, the website and services are provided on an “as available” basis. We do not guarantee uninterrupted or error-free access.
Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.
Limitation of Liability
To the fullest extent permitted by applicable law, Livora will not be liable for indirect, incidental, special, or consequential losses arising from website use or purchased products.
Our total liability concerning a claim will not exceed the amount paid for the product involved, except where such limitation is prohibited by law.
Indemnification
You agree to indemnify Livora against third-party claims arising from your unlawful use of the website, violation of these Terms, or infringement of another party’s rights.
Governing Law
These Terms are governed by applicable United States law and the laws of the State of Texas, without limiting any mandatory consumer protections.
Changes
We may update these Terms by publishing a revised version. Continued use of the website after an update constitutes acceptance where permitted by law.
Contact Us
Livora
4924 Summer Oaks Ln
Fort Worth, TX 76123
United States
Email: support@livora.com
Phone: +1 (775) 986-5896