01Welcome to Livora

Livora is a U.S.-based online retailer of home electronics, major appliances, outdoor power equipment and personal electric mobility. We built Livora around a simple idea: buying a large, important product online should feel as clear and dependable as buying it in a store — with honest product information, transparent pricing, free delivery and real people ready to help before and after your purchase.

02What We Offer

Our catalog brings together products from well-known manufacturers across the categories that matter most in a modern home:

• Televisions — 4K and 8K smart TVs in OLED, QLED, Mini-LED and Micro RGB technologies, from compact bedroom sizes to 100-inch and larger home-theater screens.
• Refrigeration — French door, side-by-side, top-freezer and specialty refrigerators designed for families of every size.
• Dishwashers, Cooking and Kitchen Appliances — built-in dishwashers, ranges, cooktops, wall ovens and other kitchen essentials.
• Bathroom — toilets and free-standing bathroom vanities for renovations and upgrades.
• Lawn & Outdoor — zero-turn mowers, riding lawn mowers and outdoor power equipment for homeowners and property professionals.
• Electric Bikes, Scooters & Mobility — e-bikes, electric scooters, dirt bikes and mobility scooters for commuting, recreation and everyday independence.
• Computer Hardware & Smart Home — graphics cards for gaming and creative work, and robot vacuums that keep your home clean with less effort.

03Our Approach

Large purchases deserve careful decisions. That is why we focus on:

• Clear product information. Each product page lists the model number, key specifications, dimensions and features so you can compare options and confirm that a product fits your space, your outlet, your yard or your setup.
• Transparent pricing. All prices are shown in U.S. dollars. Applicable sales tax is calculated at checkout before you pay, with no hidden fees.
• Secure checkout. Payments are processed by trusted third-party payment providers using encrypted connections. Livora does not store your complete card details.
• Helpful support. Our team answers questions about sizing, compatibility, delivery and orders by email and phone.

04Free Shipping Across the United States

Standard shipping is free on every order to eligible U.S. addresses, with no minimum order value. Orders are typically processed within 1–2 business days and delivered within 3–7 business days after shipment. Large and heavy items such as televisions, refrigerators and mowers are shipped with carriers experienced in handling oversized freight, and the carrier may contact you to schedule delivery. Full details are available in our Shipping Policy.

05Free 30-Day Returns

If a product is not right for you, you can return it within 30 days of delivery for a full refund. Return shipping is free on every eligible return — we provide a prepaid label or, for large items, arrange a free pickup from your address. No restocking fees are charged, and refunds are processed within 7 days after your return is received. If an item arrives damaged, defective or incorrect, contact us within 48 hours and we will make it right at no cost to you. See our Refund Policy for the complete terms.

06Our Commitment to You

Every order is a promise. We commit to describing our products accurately, communicating clearly at every stage of your order, honoring our shipping and return policies, and protecting your personal information as described in our Privacy Policy. If something does not go as expected, we want to hear from you so we can fix it.

07Contact Livora

Have a question about a product, an order or a return? Our customer support team is available Monday–Friday, 9:00 a.m.–5:00 p.m. Central Time (closed on U.S. public holidays), and we aim to respond within 1–2 business days.

Livora
4924 Summer Oaks Ln
Fort Worth, TX 76123
United States

Email: support@livoora.online
Phone: +1 (775) 986-5896

You can also reach us through our Contact Us page.